• What is special about the Season Pass?
  • The Season Pass covers you for the entire season, no matter how much it snows!
  • Includes a monthly sweep and clean!
  • Do not have to think about the snow ALL YEAR LONG!
  • give your property the attention it deserves.
• How much does it have to snow before Frosty Jacks arrives?
  • Frosty Jacks guarantees all its Calgary customers that we will remove snow as soon as it reaches 3CM.
  • We come back the very next day if the storm does not cease!
  • The Season Pass includes a monthly sweep and clean when it is not snowing!
• What time of day do the Frosty Jacks come to clear the snow?
  • Your home will be placed into a route and the snow will be cleared in accordance with the timing of that specific route.
  • Frosty Jacks Snow Removal does not guarantee the snow will be cleared at any certain time of day.
• What should be considered when hiring a snow removal company?
  • Quality of service.
  • Your needs and your budget.
  • Different pricing options & contracts.
  • Snow removal equipment.
  • De-icing services.
• How much is the fine for not clearing the snow?
  • $150 charge plus a fine.
  • Compliance with the snow and ice control bylaw is mandatory in Calgary.
• Does the City of Calgary plow residential streets?
  • The City does not plow down to bare pavement, plow entire street widths.
  • The City does not plow from curb to curb, or remove snow in residential areas.
• Does the City of Calgary plow back alleys?
  • No, back lanes are not part of the City of Calgary’s snow and ice control services.
  • If the back alley is a public safety concern, please report online to 311.